
Nov 4, 2026 · 3 min read
How to Connect Gorgias to Dori
Connect your Gorgias helpdesk to Dori: every request Dori hands to your team also becomes a Gorgias ticket, answers show on both sides, and closing one closes both.
Dori Blog
Strategies for Shopify merchants who want more sales, not more complexity.

Nov 4, 2026 · 3 min read
Connect your Gorgias helpdesk to Dori: every request Dori hands to your team also becomes a Gorgias ticket, answers show on both sides, and closing one closes both.

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Shopify Sidekick is merchant-side AI for running your store. AI shopping assistants are shopper-side AI for helping visitors choose and buy. Here's where each one fits.

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A Shopify product page chatbot answers buying questions on the PDP itself — where shoppers actually decide. See what it does, why it converts better than sitewide chat, and how setup works without code.
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